Policies of French Bike Tours

Privacy Policy

French Bike Tours, operated by S-Cape Partners France, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or book one of our cycling trips.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

French Bike Tours is operated by:

S-Cape Partners France
Website: https://www.french-biketours.com
Email: info@french-biketours.com

We act as the data controller responsible for the processing of your personal data.

 

2. Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

When you interact with our website or services, you may provide us with:

• Name
• Email address
• Phone number
• Billing information
• Travel preferences
• Booking details
• Information submitted via contact forms
• Communication with our team
• Information collected automatically

When you visit our website, certain technical information may be collected automatically:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of visits
• Website usage data through cookies or analytics tools
   

3. How We Use Your Personal Data

We use your personal data for the following purposes:

Booking and travel administration

To:

• process bookings
• confirm reservations
• provide travel documents
• communicate important trip information
• Customer communication

To:

• respond to enquiries
• provide customer support
• inform you about your trip
• Website improvement

To:

• analyze website usage
• improve functionality and user experience
• Marketing communication (if consent is given)

To:

• send newsletters
• inform you about new tours or offers
• You may unsubscribe from marketing communications at any time.

 

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Contractual necessity – to manage bookings and provide travel services
Legitimate interest – to improve our services and website
Consent – for marketing communications or optional cookies
Legal obligations – where required by law
 

5. Sharing Your Personal Data

We may share personal data with trusted partners when necessary to provide travel services.

This may include accommodation providers, luggage transfer services, bike rental partners, payment service providers and IT & website service providers.
All partners are required to process personal data securely and in compliance with applicable data protection laws.

We do not sell your personal data to third parties.

 

6. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place to protect your data.

 

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected.

Typically:

• booking data may be retained for administrative or legal purposes
• communication records may be stored for customer service purposes
• marketing data is stored until you withdraw consent
   

8. Your Data Protection Rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority
• To exercise your rights, please contact us at:

info@french-biketours.com

 

9. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

These measures include secure systems, restricted access to personal data, and secure communication methods where possible.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.

We encourage you to review their privacy policies.

 

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

The most recent version will always be available on our website.

 

 

Cookie Policy

 

This Cookie Policy explains how French Bike Tours uses cookies and similar technologies on our website.

By continuing to use our website, you consent to the use of cookies in accordance with this policy.

 

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and collect information about how visitors use the site.

Cookies may be temporary (session cookies) or stored for a longer period (persistent cookies).

 

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly.

They allow basic features such as:

• navigation
• access to secure areas
• booking processes
• Without these cookies, the website may not function correctly.

Analytical Cookies

These cookies help us understand how visitors use our website so we can improve its performance.

They may collect information such as:

• number of visitors
• pages visited
• time spent on the website
• navigation paths
• This information is aggregated and anonymous where possible.

 

Functional Cookies

These cookies remember choices you make on the website, such as language preferences or region, to improve your experience.

 

Marketing Cookies

If used, marketing cookies help us understand the effectiveness of advertising and may be used to deliver relevant content or promotions.

These cookies are only activated with your consent.

 

3. Managing Cookies

You can control or disable cookies through your browser settings.

Most browsers allow you to:

• view stored cookies
• delete cookies
• block cookies from specific websites
• block all cookies
• Please note that disabling cookies may affect the functionality of certain parts of the website.

 

4. Third-Party Cookies

Some cookies may be set by third-party services integrated into our website, such as:

• analytics tools
• embedded maps
• social media integrations
• These third parties may collect information in accordance with their own privacy policies.

 

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our website functionality.

The latest version will always be available on our website.