info@french-biketours.com
Setting out on a self-guided cycling or walking holiday is both exciting and rewarding! It’s about freedom, discovery, and the joy of finding your own way. With the GUIBO App, everything you need for a smooth ride is right at your fingertips — your itinerary, accommodation details, emergency contacts, route maps, and weather updates all in one place.
The Route Maps feature is especially helpful for navigation when signposts are unclear or trails aren’t perfectly marked. You can also use it to locate your next accommodation or find key points of interest along your route.
Even with the app, self-guided travel requires self-reliance — the best experience comes from using a mix of local signage, a paper map, and GUIBO together. The app helps confirm your position and direction, but it’s not meant to be used continuously while riding — take time to enjoy the scenery and the adventure!
Don’t wait until you’re abroad — this ensures everything works smoothly on your device.
Tips for success:
It shows you how to download the app, use it for navigation, and make the most of its features. You’ll also find helpful answers in the Frequently Asked Questions below. If you follow the instructions and tips, the app will function smoothly on your device.
If you still need help, our support team is here for you — just email us with a short description of the issue and your contact details (only read during office hours).
With GUIBO as your companion, you’ll feel confident, connected, and ready to make the most of every moment on your adventure!
Install the app while connected to strong Wi‑Fi and enable Location Services. Complete the first sync before you travel.
Force‑quit the app and clear cache/storage if needed. Reinstall if issues persist, then re‑enter your tour code to resync.
No. Once linked, your tour remains on the device. If you log out or delete the app, you’ll need the code again.
Some amenities are shown along our routes, but it’s not possible to include them all. To find the nearest toilet at any time, we recommend using Google Maps.
Google Maps is a great tool for finding public restrooms nearest to your location.
Your unique login codes will be sent usually about four weeks before your trip starts. Enter the code exactly as provided to access your route maps, day-by-day itinerary, accommodation details, local weather information, and emergency contacts.
You only need to enter this code once; it will then be saved in your GUIBO account.
The orange dot shows your real-time position on the route. If it doesn’t appear perfectly accurate, there’s no need to worry. GPS positioning relies on satellites and can be off by up to about 20 metres. As long as you’re close to the route and heading in the right direction, everything is working as it should.
Before starting your trip, please re-download your guidebook to ensure it includes the latest updates for your route.
To do this:
Open the app
Tap the three dots on the home screen
Select Reload Guidebook
This ensures your guide contains the most up-to-date route details.
App crashes are more common on Android devices. They are usually caused by temporary app glitches, corrupted cache data, or an outdated Android operating system. Work through the steps below in order—this resolves most issues.
1. Clear the app cache
Android apps store cache data to improve performance. If this data becomes outdated or corrupted, the app may crash or fail to open.
Long-press the app icon and tap the info icon
Go to Storage & cache
Tap Clear cache
2. Update all apps
Outdated apps can cause compatibility problems and unexpected crashes. Open the Play Store and make sure all apps are fully up to date.
3. Update your phone’s software
System updates fix bugs and improve stability.
Open Settings
Go to System
Tap Software update and install any available updates
If the app still crashes after completing these steps, your device may not meet the minimum system requirements.
55, rue Saint Jacques
24540 Monpazier
France
info@french-biketours.com
+33 (0)5 53 24 22 10
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